Questions about your transfer
How booking and payment work, what happens when your flight is late and what the fare includes. For anything else, call or message us at any time.
Frequently asked questions
Use our online booking form and enter your pickup point and destination. For an urgent or same day ride, call us on +41 78 659 91 15. We answer 24 hours a day, 7 days a week.
You pay the driver directly. Every car has a card terminal for Visa, Mastercard and American Express. Cash in Swiss francs or euros is also fine.
Yes. Please call us on +41 78 659 91 15 as early as possible so we can rearrange the schedule of our drivers.
We ask for your flight number when you book and follow your arrival in real time. If your flight is late, your driver adjusts the pickup time and waits for you at no extra cost.
Your driver waits in the arrivals hall after baggage claim, holding a sign or tablet with your name.
We recommend booking at least 24 hours ahead to secure the vehicle you want, especially a van for groups. For last-minute requests, just call us.
A Mercedes E-Class for solo travellers and couples, a Mercedes V-Class van for families and groups of up to 7 people, and a Toyota Prius as an economical and greener option. All our cars are air-conditioned and carefully maintained.
Yes, baby seats and booster seats are free of charge. Just ask for them when you book.
No, luggage is included. If you travel with skis, instruments or other bulky items, let us know so we can send a van.
Yes, every car has bottled water and chargers for your phone and other devices.
Yes, ski transfers are one of our specialities. We regularly drive to Chamonix, Verbier, Gstaad, Megève, Courchevel, Crans-Montana, Zermatt and many other Swiss and French resorts. Our drivers know the mountain roads well.
Yes. You can stop to pick up a colleague or run a quick errand. Mention it when you book so we can plan the extra time.
Yes. Our executive and VIP service comes with full discretion, premium vehicles with tinted windows and professional English-speaking drivers who are used to demanding clients.
Still have a question?
Call or message us at any time. We are happy to help.
What our passengers say
Talk to us directly
Call, email or send us a WhatsApp message. We are available 24 hours a day, 7 days a week.